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Tina Zenino
- Female
- Chicago, IL
- United States
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Tina Zenino's Page
Latest Activity
Chicago job fair at Lakeview Terrace at Chicago Navy Pier
March 19, 2009 from 10am to 3pm
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Do you speak English and Spanish or Portuguese?
Join us on March 19, 2009 for the NSHP...
Profile Information
- about me
- I'm very out going, and energetic. I'm very responsible, and customer service savvy. I can multi-task, and make quick decisions. I have managed a staff of 30 people. I have been in charge of multi million dollar accounts/buildings. My work ethics I take great pride, and am very serious about the work I'm responsible to maintain. I'm knowledgeable in computer functions, and software. I want to advance in the company I work for to better show the skills I've inherited from working there.
Objective
My objective is to secure a position in a professional setting where there is learning opportunities and growth potential to advance within the company.
Work experience
Oct. 2005 -Jan 2008 Dr. George Anpalloor, M.D. Chicago, IL.
Front Desk Receptionist
§ Answered incoming calls from patients and physicians while ensuring a high level of customer service.
§ Responsibilities included but were not limited to: check patients in and out, responsible for the end of day close, bank deposits, posting of co-payments, balanced the days receipts verified the number of encounter forms and completed daily statistics.
§ Responded to patients needs and requests over the telephone and in person.
May 2002-Aug 2005 Expo Center/Home Depot Chicago, IL.
Customer Service Representative
§ Solved problems systematically, using sound business judgment, and following through on commitments.
§ Responsible for customer service in the store front, duties included effectively receiving and resolving customer inquiries and concerns,and provided detailed information on new products.
§ Assisted in the training of new customer service representatives and cashiers.
§ Gathered necessary information to document and resolve customer problems.
§ Maintained supplies inventory by checking stock, placing and expediting orders and verifying receipts.
June 2000-Mar 2002 Conemaugh Memorial Hospital Johnstown, PA
Registrar
§ Responsible for scheduling patients for upcoming hospital procedures
§ Collected and confirmed all neceassary registration data and completed all necessary registration tasks including: obtaining signatures, explaining hospital forms, privacy statement and medicare forms, and actively collected co-payments and deductibles.
§ Answered phones and greeted patients.
§ Faxed important documents and handled light filing.
June 1998-July 2000 Charles Oschwald and Assoc. Johnstown, PA.
Receptionist
§ Checked patients in and out, posted co-payments
§ Answered multi-line telephones, greeted patients, filed and other office duties.
§ Prepared patients for physical examinations conducted by the physician, documented vital signs, allergies, medications, and reason for their visit.
§ Contacted patients as reminders for future appointments as well as confirmed next day appointm
ents.
Education
May 2005 - May 2006
College Of Office Technology
Chicago, IL.
=C
2 Medical Office Assistant Certificate
June 1997
Aspira High School
Chicago, IL.
§ High School Diploma
Skills
§ Basic Knowledge In The Areas Of Anatomy and Physiology
§ Basic Knowledge Of Medical Terminology
Proficient in the use Microsoft Word, Access, Excel, and Power Point typing speed of 35 w.p.m.
§ Proficient in the use of basic office equipment such as copy machines, office scanner, fax machine, and paper shredder.
§ Extremely productive in a high volume high stress environment.
§ Excellent written and verbal communication skills with an eye for detail.
- what is your current, past or ideal job title?
- Medical Office Assiant
Customer Service Repersentive
Head Cashier
- what languages do you speak?
- English
- what's your Hispanic connection?
- My Mother was from Ponce, Puerto Rico.
- name someone you most admire
- My Father
- which communities do you actively participate in?
- none
- relationship status?
- single
- looking for?
- employment
About NSHP
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