I am an IT infrastructure, systems and operations manager and leader with extensive experience and consistent success in the achievement of objectives.
My experience in IT management extends over 17 years as I have progressed in the infrastructure and systems management and I would like to mention a few representative contributions to illustrate the skills and abilities I offer:
• Technology Solutions -- Continually seeking initiatives to improve performance and stability thru technology, process and procedures, elimination of obsolescence and system updates. Reduced incidents and outages by 25% by implementation strong release, change, incident and problem management following Best Practices and ITIL guidelines.
• Team Management -- I have developed and motivated large technical and service desk teams across multiple divisions and functions, including the 23+ direct report and 15+ indirect report personnel.
• Bottom-Line Orientation -- Sustained growth has been the basis and results from business decisions I have been involved; I achieved over $1.2MM in savings through strong vendor negotiations, $100K/year in savings on maintenance contracts; implementation of various technologies such as virtualization, open source and storage technologies, and steered cost control and budget initiatives with savings exceeding 20% in Op/CapEx.
These achievements span various functions; thus, I have demonstrated the ability to meet and exceed expectations in a variety of environments. And I am certain that I will contribute the same level of performance with any organization.
I would welcome a meeting to discuss ideas and results you can expect from me.
Thank you for your time and consideration.
what languages do you speak?
what countries have you lived in?
United States and Brazil
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