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Hispanic HR Professionals

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about me: I am an HR Generalist for Travel Guard International. My specific categories of recruiting are in IT, Sales, and Customer Service.

what is your current, past or ideal job title?: HR Generalist

what languages do you speak?: English, Spanish

what countries have you lived in?: USA

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Comment Wall (5 comments)

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At 10:29am on July 19, 2010, Phillip Garza said…: No problem. Yeah that was a fun weeks ago at a Microsoft conference in New Orleans, LA. I will be putting more pix of that week up later. Have a great day!

At 9:05pm on January 23, 2009, Johnny Silvas said…: Hola,

My name is Johnny Silvas and I live in San Angelo, Texas.
I a new member to this website hoping to increase my networking.
Please feel free to visit my website.
I have approximately 3,000 people that subscribe to my Newsletter!
I hope you come and visit my site!

Sincerely,

Johnny Silvas
www.johnnysilvas.com

P.S. You will find me on my website! : )
Sign up for my Newsletter while you're at it!

At 8:30pm on October 3, 2008, Ernest Rojas said…: I think that if I was having the problem I would explain what "customer service" is in the interview...really drill on it. Then I would create and use behavior based interview questions. They start out with "tell me about a time when..." and try to find out how these candidates behaved in the past in certain situations. As you know, the likelyhood that they will behave the same in the future is something like 89% or better. So, aske them to tell you about a time when they disagreed with someone, or the last time they were upset, or the last time somebody yelled at them or did something rude to them, or....you get it. Let me know how you do.

At 7:07am on October 3, 2008, Ernest Rojas said…: Hey,
what company are you staffing for? Sounds like the problem you are trying to fix belongs to the CS director and / or manager. I have managed call center before and I personally took charge of turnover problems and all issues affecting staffing.

At 4:24pm on October 1, 2008, Leslie said…: You can friend me if it is easier to communicate by e-mail or call (718)909-5068. I look forward to speaking with you.

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