Share 'If you are unable to find a message or comment for which you received an e-mail notification....'

Lately, a few users have been e-mailing us with concerns about receiving an e-mail that they have a new message, but then they go to their account and are unable to find said message. In most cases what is happening is that the individual who sent the original message was found to be distributing spam/unsolicited messages, and was banned from the network. When an individual is banned from the ne…